Disability access
Service animals
The zoo permits service animals - as defined by the American with Disabilities Act - to enter the zoo with visitors who require them due to a disability.
Visitors coming to the zoo with service animals must:
- Inform staff at the ticket booth that they will be entering with a service animal
- Keep service animal from entering Colors of the Amazon aviary, Goat Interaction Yard, or Flight: A Live Butterfly Experience (open seasonally)
- Ensure correct service animal behavior at all times or leave the zoo with the animal
Mobility devices
Treetops Toys Gift Shop rents the following mobility devices:
- Wheelchairs: $9.95
- Electric scooters: $25.95
Sensory bags
Check out a sensory bag from the ticket booth (subject to availability).
Deposit fee of $15 is fully refundable when bag is returned complete, in good condition, and on time.
Items in each bag may include:
- noise-canceling headphones
- molded plastic animals
- biofacts
- communication cards
- sensory items
Social narrative
The social narrative can teach you what to expect when visiting the Zoo, and help you plan your visit.