Train and Carrousel open regular hours.  Ferris Wheel closed for maintenance through March 25.

Free tax prep services

In partnership with Haven Neighborhood Services, VITA free tax preparation services will be available at the Zoo - by appointment only - to qualifying individuals.

Haven Neighborhood Services logo

Dates

  • Sunday February 16, 2025
  • Sunday March 16, 2025

Cost

  • Admission to the zoo is complimentary with your your tax preparation appointment.  Confirmation of your appointment must be provided at zoo entrance.
  • Tax preparation services are free to qualifying individuals.

Do I qualify?

Free VITA tax preparation services are available for:

  • those who generally make less than $67,000 (however, if you have a simple income form to report, we can still help you despite being over income)
  • persons with disabilities
  • the elderly
  • limited English speakers

How do I make an appointment?

You must book your tax appointment ahead of time.

Appointment requirements

  • Arrive 10-15 minutes prior to your appointment
  • Anyone arriving late by 15 minutes or more will be canceled

What do I need to bring to my appointment?

  • For married filing joint, both spouses must be present
  • Government issued photo identification for you and your spouse (if married) (cannot be expired)
  • Original Social Security Cards or Individual Taxpayer Identification Number (ITIN) / cards for yourself, your spouse, and your dependents
  • Birth dates for you, spouse, and/or dependents
  • All forms W-2 and 1099, and information for other income
  • Health insurance statements: Forms 1095-A, B or C (ACA Statements)
  • Information for all deductions (including charitable contributions)/credits
  • Total paid to daycare provider and their tax ID number
  • For direct deposit of refund, proof of account and bank’s routing number
  • A copy of last year's tax return (optional)
  • For prior year returns, copies of income transcripts from IRS (and state, if applicable)

Applies only if you’re filing for 2021 Tax Year:
Notice 1444-C, Your 2021 Economic Impact Payment (Stimulus, if applicable)
Letter 6419 (en-sp) - 2021 Advance Child Tax Credit Payments (if applicable)

Additional information in English and Spanish can be found here and here

Questions?

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